Nicole leads the organization design and engagement practice in Mercer, focusing on designing and implementing employee experience across different industries and organizations. Her work involves linking employee experience, culture with business performance through quantitative and qualitative analysis.
With her background in business psychology, she brings a refreshing perspective on the new focus on managing human capital asset. Nicole is a strong believer on the power of culture, which helps bind people together across different demographics. Therefore, her career has been focused on sharing and inspiring different organizations to invest and understand employees from multiple angles.